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Insurance is
strange. It's a product that most consumers buy, but few want to
use. And many people find insurance confusing. It's unlike any
other consumer product on the market. You can't see it, touch
it, smell it, hear it or taste it. But without it, the world
would be a much different place.
Just think about it. Would you casually drive to the grocery
store knowing that everything you ever worked for could be at
risk if you were involved in an accident? How much would you be
willing to spend on a home without insurance to cover it? Who
would dare start a new business without the safety net of
insurance? Insurance allows people to take risks, make
investments, protect their hard-earned assets and provides peace
of mind.
Insurance and other risk management techniques have been
around in some form for thousands of years. Insurance has its
roots in ancient China. Shipping merchants in 2500 B.C. were the
first to introduce a concept vital to the role and purpose of
insurance -- spreading the risk of loss from the individual to a
group of individuals. Before sailing through dangerous waters,
merchants gathered and divided their goods so that each boat
carried some of the contents of the others. That way no one
merchant shouldered the risk alone, protecting themselves from a
potential total loss of goods.
Today's insurance business still bases its practices on this
simple concept of spreading risk.
Through a wide array of products and services, insurance
companies provide citizens and businesses with the economic
security necessary to survive the unpredictable and sometimes
devastating events of modern everyday life.
The Insurance Institute of America defines insurance as three
things. First, insurance is a transfer technique whereby the
insured transfers the risk of financial loss to another party,
the insurance company or insurer. Second, it is a contract
between the policyholder and the insurer that states what
financial consequences of loss are transferred and expresses the
insurer's promise to pay for those consequences. Third,
insurance is a business and, as such, needs to be conducted in a
way that earns a reasonable profit for its owners.
The money a policyholder pays an insurer is small compared to
the potential for loss. If a family's house were to burn down,
they probably could not afford to replace it without insurance.
The insurance system enables someone to transfer the financial
consequences of this loss to an insurance company.
The insurance company, in turn, pays for covered losses and
distributes the costs among all of its policyholders. In that
way, your fellow policyholders share the cost of your loss, as
you share in theirs.

Private companies and state and federal governments provide
insurance.
There are three major types of private property/casualty
insurers: mutual, stock and reciprocal exchanges. The primary
difference among these types of insurers is in who owns them.
A stock company is a corporation owned by individuals or
stockholders who contribute capital in the hope of earning a
profit through the sale of insurance. The stockholders direct
the company's operations and share in any profits earned.
A mutual insurance company is a corporation owned by its
policyholders, who may receive dividends if the firm is
profitable.
A reciprocal insurance exchange is similar to a mutual
company in that the policyholders are both the insurers and the
insured. The exchange is a collection of individuals, firms
and/or corporations that exchange insurance coverage on one
another. Each member pays for a portion of the coverage on every
other member.
One of the most critical decisions any consumer must make when
purchasing a product or service is how they will purchase the
product. When buying insurance, consumers have several choices.
They can work with an independent agent, an exclusive agent, an
insurance broker or deal directly with a company.
An independent insurance agent is a self-employed
businessperson who typically represents a number of different
insurance companies through contractual relationships and is
paid on a commission basis.
An exclusive agent represents only one insurance company and
may be a salaried employee or work on a commission basis.
An insurance broker is an intermediary between a customer and
an insurance company. A broker typically searches the market for
coverage appropriate to their clients' needs.
While purchasing insurance through an independent or
exclusive agent are the most popular methods of buying
insurance, consumers also have the option of direct purchase. A
number of companies sell their insurance products directly to
customers through the use of a toll-free telephone service or
the Internet.
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